We are looking for an Ecommerce Manager to be responsible for the day-to-day management of Goodeess.com, optimising user journeys, and aligning efforts with the digital marketing activity. The Ecommerce Manager will use data, heat maps, and other engagement tools to brief optimisations into the development and design teams to ensure high conversion, a higher average order value and engagement. The Ecommerce Manager will have strong commercial acumen, be data passionate, and have great attention to detail.

In this role, we seek outstanding organisational and analytical skills and a very strong understanding of ecommerce platforms and the typical user journey. We expect you to understand how funnels work and also to be goal-driven and analytical. If this sounds like you, we’d definitely like to meet you.

ROLE & RESPONSIBILITIES

Product Information

• Product data management – ensure that all product data is on the Goodeess website including images, descriptions, product detail, meta data, and prices
• Manage the overall critical path to get product information and photography on to the site on time and ensure all involved teams within the business are aware of deadlines
• Online Product Management – Ensure that products are merchandised while ensuring that products are simple to find, but yet maximising sale opportunities
• Ensure that all the back end office work is done to maximise merchandising opportunities (such as attribute compilation for onsite filtering purposes)

Analysis

• Provide weekly status reports (including product sales and tactics to improve sales
• Identify areas of underperformance and develop strategies to improve
• Monitor competitor and web sales trends to ensure web offer and experience is in line with customer expectations
• Develop an in depth understanding of the customer requirements for all product categories, constantly reviewing category growth opportunities, trends, life of a line KPIs and size curves

Site Responsibilities

• Coordinate product information from the product catalogs
• Ensure the correct classifications of product, ensuring all new products are categorised correctly for our customers
• Track product imagery, copy and stock availability to ensure products are posted live on the website as soon as available in the warehouse
• Responsible for all product uploads and maintenance of catalogs including accurate and customer centric product descriptions and images
• Ensure product prices are correct on the live site at all times and coordinate and communicate pricing changes to the rest of the team
• Provide weekly sales and other various reports to management

Payment gateways

• Apply for payment gateways
• Onboard and assist integration of new payment gateways
• Analyse data: refund rates, processing caps, chargeback rates per payment gateway

Knowledge, skills and experience

• Three years minimum experience with ecommerce
• Big network within affiliate marketing
• Excellent numerical and analytical skills with a commercial drive
• Strong communication skills
• Hands-on mentality
• Excellent organisational and project management skills essential
• Technical experience with BigCommerce is a pre
• Knowledge in CRMs like Konnektive are a pre
• Knowledge of digital marketing channels
• Excellent attention to detail
• Team player and willingness to support the wider team
• Flexible and responsive to change
• Self-motivated, confident and assertive
• Work well under pressure to meet tight deadlines and support the business objectives to drive profitability

THE BENEFITS OF BEING A VIP:

• Downtown office in Utrecht
• Flexible working hours
• Macbook Pro workspace
• Flat organizational structure
• A competitive salary and bonus structure
• Opportunities to visit exhibitions & conferences abroad
• A high degree of responsibility and the freedom to implement your own ideas
• Fun and young colleagues
• An international environment
• Team Trips (Croatia & Hungary was 2021)
• … and much more!

PS: this is a non-remote position & no VISA sponsorship will be given.

VIP Response is a dynamic data marketing organization, specialized in online data marketing, affiliate marketing, and online response campaigns. To expand our network, we are looking for a young, smart and highly motivated potential that would like to start his/her sales career in the online field. As a Junior Account Manager, you’ll ensure that valuable, relevant, and new client relationships are continuously established with our data partners. Maintaining and optimizing existing relationships is also part of your tasks. Also, you’re not afraid of picking up the phone and make (first) contact with partners. You have an innovative mind and an entrepreneurial attitude.

YOU(‘RE):

• Keen on managing current relationships with data partners
• Hunting for new accounts and thinking of monitising our (huge) databases in 73 countries
• Have a general idea of online advertising and related technologies
• Creative, technical and analytical thinker
• Excellent communication and problem-solving skills and a proactive approach to work
• Emotional intelligent and have the ability to work in a commercial team
• Fluent in English and preferably an extra language
• Eager to set your first steps in online/data marketing as a Junior Account Manager with loads of options to grow!
• In close and direct contact with the VIP data sales team to support them and take us to a higher level
• Chasing accounts payable

THE BENEFITS OF BEING A VIP:

• Downtown office in Utrecht
• Flexible working hours
• Macbook Pro workspace
• Flat organizational structure
• A competitive salary and bonus structure
• Opportunities to visit exhibitions & conferences abroad
• A high degree of responsibility and the freedom to implement your own ideas
• Fun and young colleagues
• An international environment
• Team Trips (Croatia & Hungary was 2021)
• … and much more!

PS: this is a non-remote position & no VISA sponsorship will be given.

VIP Response is a dynamic data marketing organization, specialized in online data marketing, affiliate marketing, and online response campaigns. To expand our network, we are looking for a young, smart and highly motivated potential that would like to start his/her sales career in the online field. As a Sales Account Manager, you’ll ensure that valuable, relevant, and new client relationships are continuously established with our partners. Maintaining and optimizing existing relationships is also part of your tasks. Also, you’re not afraid of picking up the phone and make (first) contact with partners. You have an innovative mind and an entrepreneurial attitude.

YOU(‘RE):

• Keen on managing current relationships with advertisers
• Great at analysing patterns and optimising affiliate campaigns
• Have a general idea of online advertising and related technologies
• Creative, technical and analytical thinker
• Excellent communication and problem-solving skills and a proactive approach to work
• Emotional intelligent and have the ability to work in a commercial team
• Fluent in English and preferably an extra language
• Outbound call center experience, preferably B2B, would be nice!
• Eager to set your first steps in affiliate marketing as a Sales Account Manager with loads of options to grow!
• In close and direct contact with the VIP affiliate sales team to support them and take us to a higher level
• Chasing accounts payable

THE BENEFITS OF BEING A VIP:

• Downtown office in Utrecht
• Flexible working hours
• Laptop provisions
• Flat organizational structure
• A competitive salary and bonus structure
• Opportunities to visit exhibitions & conferences abroad
• A high degree of responsibility and the freedom to implement your own ideas
• Fun and young colleagues
• An international environment
• … and much more!

PS: this is a non-remote position & no VISA sponsorship will be given.

WHO ARE WE?

VIP Response is a dynamic data marketing organization, specialized in online data marketing, affiliate marketing, and online response campaigns. To expand our team, we are looking for a young, smart, and highly motivated Junior Sales Manager that would like to start his/her sales career in the online marketing field. We are currently seeking a natural and “true” salesperson at heart to join our fast-growing, successful Sales/Data team. If sales run through your veins and you are a highly motivated person that wants to learn, build and create a successful professional career for yourself, then VIP Response is what you’ve been looking for.

THE JOB ITSELF

No direct experience in the marketing industry is required, we invest in our team to make them the best in what we do. We will assist and teach you the way, as long as you have the passion, desire, and will to learn–with a love for sales. You will use your experience, your communication skills, and your people skills to cultivate strong relationships with customers upon the first contact until you build a long-term solid partnership. You will also ensure to provide proper and ongoing after-sales service. Ultimately, you will boost sales and contribute to our long-term business growth and your own personal growth.

WHAT ARE YOU GOING TO DO?

You will be part of a six person IT team where we work hard every day to develop, expand and optimise new features in our proprietary platform. This self-developed platform is used by all our customers/employees. VIP Response is growing fast, so our platform needs to grow with it!

There is also plenty of room for creativity. We offer you opportunities to use your creativity and invent new ways to automate business processes. Nothing stays the same at all times, we challenge you to actually build these processes.

The team at VIP Response consists of three Developers, a Tester, and a Product Owner. We work with the SCRUM method and have bi-weekly sprints.

WHAT WE ASK:

-Daily cold calling to sell our solutions to new customers.

-You are responsible for identifying and driving new business opportunities and achieving overall sales and revenue goals.

-Learning, researching, and deepening your online marketing knowledge.

-Advising and consulting clients on how to use permission marketing.

-Visiting clients for face-to-face presentations/meetings.

-You will be attending conferences, meetings, and industry events.

-You will continue to work closely with the clients to ensure and maintain exceptional service and referral opportunities.

-Daily activities include monitoring and evaluating your individual account results and the results of your clients.

YOU(‘RE):

– Currently residing in the Netherlands

– Keen on closing a deal and finding new business opportunities

– Have a general idea of online advertising and related technologies

– Creative, technical and analytical thinker

– Excellent communication and problem-solving skills and a proactive approach to work

– Emotional intelligence and have the ability to work in a commercial team

– Outbound call center experience, preferably B2B, would be nice!

WHAT WE OFFER:

-Downtown office in Utrecht

-Flexible working hours

-Laptop provisions

-Flat organizational structure

-Ability to learn and grow 

-A competitive salary and bonus structure

-Opportunities to visit exhibitions & conferences abroad

-A high degree of responsibility and the freedom to implement your own ideas

-Fun and young colleagues 

-Ability to play pool/FIFA during work hours

-Friday and Start of the Month team events

-An international environment

WHO ARE WE?

VIP Response is a dynamic data marketing organization that has undergone rapid development since its establishment in April 2013. We specialize in affiliate marketing, list management, and lead generation all over the world — all from our open and international offices at the heart of Utrecht.

A CHALLENGING AND CREATIVE INTERNSHIP

Do you want to contribute to the styling of our company from the inside out? Do you have a creative edge and a good grasp of communication? And do you want to contribute to strengthening and improving our (online) expressions? At VIP Response, you will work closely with our team members to take the organization to an even higher level!

WHAT ARE YOU GOING TO DO?

As an international account management intern you are tasked with improving our efficiency, by taking care of our worldwide network of clients. You help shape the vision of VIP Response and bring it to life both virtually and physically.

TASKS CONSIST OF:

• Monitor and support internal and external stakeholders in handling the portfolios in order to optimize their performance.
• Monitor internal projects by being the main contact person between VIP RESPONSE BV and the partners.
• Responsible for generating new business through new and existing customers.
• Acquisition of new partners

• Management of current clients on the data

• Other special assignments, projects or deliverables as assigned.

WHAT WE ASK:

• You speak English fluently (Very helpful if you speak more ex. French/Italian/Dutch/Spanish)
• You follow a relevant study
• Recent graduates are also welcome
• MBO/HBO or WO educational background and thinking level
• Strong sales mentality
• You have a passion for your profession
• You are creative, independent, a quick-learner, work accurately and are inquisitive

WHAT WE OFFER:

• A fun, informal and educational working environment
• A diversity of assignments
• Internship compensation of €350 per month
• Lots of freedom to unleash your creativity
• Friday afternoon drinks
• Game room and a chance to play pool in the workplace
• Possibility of a permanent contract
• Start as soon as possible!